Privacy Policy
Last Updated: August 31, 2026
LucraMed ("LucraMed," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including specific practices regarding SMS/text messaging communications.
1. Information We Collect
We may collect the following types of information when you interact with our website, forms, or communications:
- Contact information (name, email address, phone number)
- Information you submit through our forms (e.g., the College Navigator interest form, consultation request forms, or chat widget)
- Communication preferences and history
- Payment information processed by our third-party payment processor (we do not store full payment card details)
- Website usage data collected via cookies or analytics tools
2. How We Use Your Information
- To respond to inquiries and provide financial coaching services
- To schedule consultations and send appointment reminders
- To send updates about our services, offers, or educational content (only where you have opted in)
- To improve our website and services
- To comply with legal obligations
3. SMS / Text Messaging Communications
By providing your mobile phone number and opting in through one of our forms or verbally, you consent to receive SMS/text messages from LucraMed related to appointment reminders, consultation scheduling, and information about our financial coaching and College Navigator services.
- Message frequency varies depending on your interactions with us (e.g., appointment reminders, follow-ups to inquiries).
- Message and data rates may apply. Charges are determined by your mobile carrier and plan.
- Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt back in.
- Help: Reply HELP to any message for assistance, or contact us directly at jenny@lucramed.com or (907) 980-6993.
- Carriers are not liable for delayed or undelivered messages.
- No mobile opt-in data is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, regardless of any other terms in this Privacy Policy.
4. How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (e.g., scheduling software, payment processors, email/SMS communication platforms) solely to provide our services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
5. Cookies and Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at jenny@lucramed.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
LucraMed
Jenny Janjua
12110 Business Blvd, Suite 6-328
Eagle River, AK 99577
Email: jenny@lucramed.com
Phone: (907) 980-6993